Because there are more and more CRM systems on the market, deciding which system to choose for your company, it is worth to choose CRM online. There’s no doubt that online solutions are growing with popularity, software houses introduce online versions. Why CRM on-line is ‘on top’? Its main advantage is certainly the availability of the system from via web browser. This provides the opportunity to take advantage of CRM not only at the company’s headquarters, but basically from anywhere in the world, the only thing you need is Internet access.
The advantage of online CRM is also its price. This version is based on the SaaS model, where the user rents the software from the author pays a monthly subscription fee. CRM on-line is therefore affordable to companies instead of expensive one-time license. This option is much more pleasing to customers who are reluctant to pay large sums for the software.